Returns & Exchanges

What is your return/exchange policy?
We are happy to offer e-store credit on all non-sale merchandise within 7 days of receipt in the U.S. All sales are final for international customers. All returns or exchanges must be unwashed, unworn, unused and in their original condition with receipt and tags attached.

Sale merchandise is final sale and not eligible for return or exchange.

i.b.b.i. gift cards are non-refundable.

Where should I ship my return/exchange to?
All items that are eligible for return will come with a pre-paid SmartPost label. Please fill out the return section of the packing slip and place inside the box with your return. Then just peel off the label, affix it to the outside of your shipping box and drop the package off at a FedEx location. Please make sure to include the packing slip with the return section completed in the box.

How should I ship my return/exchange?
In order for us to process your return as quickly as possible, please fill out the return reason section on the original packing slip. Place all items in their original packaging into a secure box or envelope mailer. Then just peel off the pre-paid return label, affix it to the outside of your shipping box and drop the package off at a FedEx location.

When will my e-store credit will be available?
Transit time back to the warehouse may take up to 7 business days. You will receive an e-mail confirmation once your return has been received & processed.